Terms of Service

1. Who we are

These terms apply between you and NK Consultancy Enterprise Ltd (“NK Consultancy”, “we”, “us”), registered in Cameroon under RCCM number CM-BFX-01-2022-A10-00017, Koptchou, Bafoussam, Cameroon. Contact: info@nkconsultancyltd.com.

By using this website or the student portal, you agree to these terms. If we provide services to you, the written service agreement we send you also applies. If it differs from these terms, the written agreement takes priority.

2. Our services

We provide study-abroad advice and application support. Depending on what we agree with you, this can include course and university selection, preparing and submitting applications, scholarship guidance, visa-document preparation, residence-permit applications in Türkiye, and help preparing to travel. The exact services, fees and timeline for your file are confirmed in writing before you pay.

3. No guaranteed outcomes

We prepare your applications carefully, but the decisions are not ours:

• admission is decided by each university or college;
• scholarships and funding are decided by the awarding government or institution;
• visas are decided by the embassy or consulate;
• residence permits are decided by the immigration authority.

We do not guarantee admission, a scholarship, a visa, a residence permit or any particular timeline. We do not represent any university as its agent or partner unless we say so in writing.

4. Your responsibilities

• Give us complete, true and up-to-date information, and only genuine documents. We will stop working on a file that contains false or altered documents.
• Reply to our requests and meet the deadlines we tell you about. Late information can mean a missed intake.
• Read and check every application before it is submitted in your name.
• Pay our fees, and any third-party fees, as set out in your written agreement.

5. Fees and refunds

Our fees, payment schedule and refund conditions are set out in your written service agreement, which we send you before you pay anything. Fees shown on this website, including catalogue tuition and package prices, are a guide and are confirmed in writing for your file.

Unless your agreement says otherwise, third-party costs are separate and paid by you. These include university application fees, tuition and deposits, visa and residence-permit fees, translations, courier costs and travel. Third parties set their own refund rules.

6. Information on this website

• The website gives general guidance. Entry requirements, fees, visa rules and deadlines change, so we confirm the current official information for your case before you rely on it.
• Listing a university, programme or country does not mean we have a partnership or office there.
• Links to other websites, such as universities or government visa pages, are for your convenience. We are not responsible for their content.
• The text and design of this website belong to NK Consultancy. University names, logos and photos belong to their owners.
• Please do not misuse the website, for example by trying to break its security or copying it in bulk.

7. Student portal

• Keep your password private and tell us straight away if you think someone else has used your account.
• Upload only documents that belong to you, or that you are authorised to share, and only those we ask for.
• We may suspend an account that is misused or put other students’ information at risk.
• You can ask us to close your account and delete your documents at any time, as described in our Privacy Policy.

8. Liability

We provide our services with reasonable care and skill. As far as the law allows, we are not responsible for decisions made by universities, scholarship bodies, embassies or authorities, for changes they make to their rules, or for losses caused by incomplete or inaccurate information you gave us. If we are responsible for a loss, our liability is limited to the fees you paid us for the service concerned. Nothing in these terms limits any liability that cannot be limited by law, or any rights you have as a consumer where you live.

9. Complaints

If you are unhappy with our service, email info@nkconsultancyltd.com with your name and details of the problem. We will reply within 14 days and try to put things right.

10. Governing law and changes

These terms are governed by the laws of Cameroon, and disputes go to the competent courts of Bafoussam, unless the law where you live gives you the right to bring a claim there. We may update these terms. The date at the top shows the latest version, and the version in force when you signed your service agreement applies to that agreement.

See also our Privacy Policy.